This is the  privacy policy for KopaHolistics and Foot Care and kopa aromatherapy

This policy will give you "the client" information about me and what I do and how I use the personal data  for visitors to this website and clients that I see . It will also give you information on who has access to  any personal data you give and what your rights are.

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Kopa Holistics and Foot Care/kopa aromatherapy is owned and ran by myself Wendy Mazrocis. I offer holistic treatments , Foot Care both home and in clinic settings.

My Business Telephone no. is  07990585353

My email is  Kopaholistics@gmail.com 

POLICY

My policy is to keep any personal information I receive from this website, and any information I collect  via mobile treatments confidential. It will only be used by myself. Your personal details will not be shared with any third parties. 

PERSONAL DATA

The information I collect will consist of personal information need to complete  any treatments you have safely. These will include, Name, DOB, Address, telephone no. medication and other sensitive health information that you give. All information is purely for my business use and will not be shared to any third parties. 

Data that is collected through this website such as google analytics will not involve any  attempt to find out your identity if you are visiting this website..  

No email addresses will be shared. 

PRIVACY NOTICE

Privacy Notice

Kopa Holistics & Kopa Aromatherapy

Effective Date: JUNE 26]

At Kopa Holistics & Kopa Aromatherapy, I respect your privacy and am committed to protecting your personal information. This privacy notice explains how I collect, use, store and protect your information when you use my services, purchase products, attend events, or contact me.

This notice has been prepared in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025.

Information I Collect

I may collect personal information including:

• Your name and contact details

• Appointment and booking information

• Relevant health and wellbeing information that you choose to provide to allow me to deliver safe and appropriate treatments

• Product purchase information

• Any information you provide when contacting me with questions, feedback or complaints

How I Use Your Information

Privacy Notice & Data Protection Policy

Kopa Holistics & Kopa Aromatherapy

Effective Date: JUNE 26 Our Privacy Commitment

At Kopa Holistics & Kopa Aromatherapy, I respect your privacy and understand the importance of keeping your personal information confidential.

Any information I receive through my website, enquiries, bookings, social media communication, or during mobile treatments will be handled securely and responsibly. Personal information will only be used by myself for the purpose of providing safe and appropriate holistic therapy and aromatherapy services.

Your personal information will not be shared with any third parties unless:

• You have given your permission

• It is required to provide a service you have requested

• I am legally required to disclose it

This privacy notice follows UK data protection requirements, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025.

Personal Information I Collect

To provide treatments safely, I may collect personal information including:

• Name

• Date of birth

• Address

• Telephone number

• Email address

• Medication details

• Relevant health information

• Any other information you choose to provide that may affect your treatment

This information is collected only when necessary and is used to help me provide safe and suitable treatments.

All information collected is for the purpose of running my business and will remain confidential. It will not be shared with third parties unless required by law or with your consent.

Website Information

Information collected through my website, such as website analytics (for example Google Analytics), helps me understand how visitors use my website and improve my services.

This information is not used to identify individual visitors.

Any email addresses provided through enquiries or communication will remain private and will not be shared.

Enquiries and Messages

If you contact me through my website, Facebook page, WhatsApp, telephone, or another communication method, any information you provide will be treated confidentially.

If you share sensitive information, such as health concerns, medical details, or personal circumstances, this information will only be kept if you decide to proceed with treatment and give consent for me to hold this information.

Before your first treatment, you will be asked to complete an assessment and provide consent for the collection and use of relevant personal information in line with UK GDPR requirements.

If you decide not to proceed with treatment, any information collected during an enquiry will be securely deleted.

How I Use Your Information

Your information may be used to:

• Provide safe and personalised holistic treatments

• Assess whether treatments are suitable for you

• Contact you regarding appointments or enquiries

• Process payments and purchases

• Keep appropriate client records

• Meet insurance, legal, and professional responsibilities

I will only collect information that is necessary for providing my services.

Keeping Your Information Secure

I am committed to keeping your personal information secure.

Reasonable steps are taken to protect your information from being lost, misused, accessed without permission, or disclosed incorrectly.

Payments are processed securely through third-party payment providers, including iZettle and SumUp.

Payment can be made through a secure payment link sent to your telephone number or at the time of treatment.

I do not store or have access to your payment card details.

Your Data Protection Rights

Under UK GDPR and the Data (Use and Access) Act 2025, you have the right to:

• Ask what personal information I hold about you

• Request corrections if your information is incorrect

• Request deletion of your information where appropriate

• Request limits on how your information is used

• Withdraw consent where applicable

• Make a complaint if you feel your information has not been handled correctly

Complaints

If you have any concerns about how your personal information has been handled, or you wish to make a complaint about my services, please contact me directly:

Kopa Holistics & Kopa Aromatherapy
Name: Wendy Mazrocis
Email:kopaholistics.com
Telephone: 07990585353

I will acknowledge receipt of your complaint within 30 days.

I will review your complaint and provide a response explaining the outcome and any actions taken.

If your complaint cannot be resolved, or you are unhappy with my response, you can escalate your complaint to:

Information Commissioner’s Office (ICO)
Website: ico.org.uk

The ICO is the UK’s independent organisation responsible for protecting information rights.

Updates to This Privacy Notice

This privacy notice may be updated from time to time to reflect changes to my services, legal requirements, or data protection responsibilities.

The latest version will always be available on request.

By using my website, contacting Kopa Holistics & Kopa Aromatherapy, or providing your personal information, you confirm that you understand how your information will be used.

Thank you for trusting Kopa Holistics & Kopa Aromatherapy with your personal information.

Information forms are available upon request.